THE DIRECT LINE / MIXSHOW PRIME
LET'S TALK MUSIC.
The right conversation can move a record forward. Send us a message or pick the address that fits. We aim to reply within one business day. Security reports are read first.
01 / SEND A MESSAGE
TELL US WHAT YOU NEED.
Pick a topic and we'll route your message to the right inbox.
02 / DIRECT ADDRESSES
PREFER EMAIL?
Every address below is read by the team that handles that topic.
01 / New campaign or pricing
New campaign or pricing
Questions before you start: plans, pricing, and what a campaign includes.
Include: Artist and song, release date, and the markets you care about.
02 / Active campaign support
Active campaign support
Help with a campaign you've already started: assets, delivery, and reports.
Include: Artist and song title, plus the reporting email used at checkout.
03 / DJ & media contacts
DJ & media contacts
Update your station or format details, or ask to stop receiving releases.
Include: Your name, station or outlet, market, and the email address we use for you.
04 / Privacy & data requests
Privacy & data requests
Access, correction, or deletion of your data, and opt-out requests.
Include: The email address the request is about and what you're asking us to do.
05 / Legal
Legal
Questions about the terms and campaign agreements.
Include: The agreement or page you're asking about.
06 / Security
Security
Report a suspected account or platform security issue.
Include: What you saw, where, and when. Don't include passwords.
To be removed from DJ and media contact lists, email optout@mixshowprime.com.
READY TO MOVE?
PUT YOUR
RECORD ON.
Upload your release and choose a campaign. We take it from there.
Explore campaigns & pricing