YOUR DATA. YOUR TRUST.

Who We Are

Mixshow Prime ("we", "us", or "our") provides DJ servicing and music promotion services. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our services at mixshowprime.com and associated tools.

Information We Collect

We collect information you provide directly — artist name, contact email, song titles, campaign details, and uploaded assets; messages you send through our contact form; your email address if you subscribe to our newsletter; and payment information processed securely through Stripe (we do not store raw card numbers). We also collect contact information you import into our CRM for DJ and media contact management, and usage data including page views, download events, and feedback submissions tied to release campaigns.

DJ & Media Contact Data

Our platform includes a contact CRM for DJ and media contact management. Records may include name, email, phone number, Instagram handle, radio station affiliation, and market. This data is used exclusively for campaign distribution and relationship management within Mixshow Prime. We sync contact records with Brevo to facilitate email campaign delivery. Contacts may unsubscribe at any time using the link included in all campaign emails.

Magazine Story Tips

If you send a Magazine story tip, we collect your name, email address, story details, and any location, organization, or source link you choose to provide. Magazine staff use this information to review and follow up on the lead. A tip is not published automatically; an editor creates a separate story if it is selected for coverage. You can request access or deletion using the privacy contact below.

Email & Distribution Data

Email campaigns are sent via Brevo. Brevo records delivery, open, click, bounce, and unsubscribe events, which are synced back into our platform and tied to campaign analytics. This data helps measure campaign performance and engagement scoring. We do not sell email engagement data to third parties.

Airplay Detection

We use ACRCloud audio fingerprinting technology to detect airplay on monitored radio streams. ACRCloud processes audio samples from radio streams and matches them against registered song fingerprints. Airplay detection data — station, market, date, time, detection confidence — is stored in our database and displayed in your campaign dashboard.

Payments

All payment processing is handled by Stripe. Stripe collects and stores payment card information under their own privacy policy and PCI-DSS compliance standards. We store Stripe customer, payment and subscription references, the amount and status of each transaction, and a record of the event notifications Stripe sends us, which can include the billing name and email address on the payment. We do not have access to full card numbers or CVV codes.

How We Use Your Data

We use collected data to deliver campaign services, calculate campaign engagement scores, generate campaign reports and insights, send campaign distribution emails, identify monitored radio plays, provide artist dashboard access via secure magic links, and improve our platform. We do not sell your personal data or use it for advertising purposes unrelated to your campaign.

Data Sharing

We share data only with service providers needed to operate the platform: Supabase (database), Dropbox (audio file storage), Brevo and Resend (email), Stripe (payments), ACRCloud (airplay fingerprinting), and Vercel (hosting and site analytics). Each provider operates under its own privacy policy and agreements.

Free tools and AI. When you use our free tools, the details you enter (such as artist, song, genre, market, and which assets you have) may be sent to AI providers, Google (Gemini) and Anthropic (Claude), to write the guidance in your result. Pasting a streaming link or searching an artist or song also sends that link or name to music-data services such as Spotify, Apple Music, MusicBrainz, Last.fm, Discogs, and YouTube to look up public release details. Please don't enter anything you consider confidential into these tools.

We do not share your data with any other third parties without your explicit consent.

Cookies & Analytics

We use cookies and similar storage that the site needs to work, such as sign-in sessions for the DJ Drop Sheet and your cookie choice. We also use Vercel Web Analytics to understand which pages are visited. On the home page you can choose "Essential only" to turn site analytics off; your choice is remembered in your browser.

Data Retention

We retain campaign data, contact records, and airplay detection events for the duration of your active service relationship and for up to 3 years afterward for reporting and compliance. You may request deletion of your data at any time by contacting privacy@mixshowprime.com.

Your Rights

Depending on your location, you may have rights under GDPR, CCPA, or other applicable privacy laws to access, correct, export, or delete your personal data. To exercise these rights, use the contact details in the Contact section below. DJ and media contacts who wish to be removed can also use the unsubscribe link in any campaign email.

Security

We use industry-standard security measures including encrypted connections (TLS/HTTPS), role-based database access controls, and secure token-based authentication. While we take reasonable steps to protect your data, no system is completely secure. Report suspected security issues to security@mixshowprime.com.

Updates to This Policy

We may update this Privacy Policy periodically. We will notify active users of material changes via email. Continued use of the Platform after changes constitutes acceptance of the revised Policy. This policy was last updated October 2, 2026.

Contact

• Privacy questions or data requests: privacy@mixshowprime.com. Tell us the email address the request is about and what you'd like us to do (access, correct, export, or delete).
• Unsubscribe or removal from DJ and media contact lists: optout@mixshowprime.com, or use the unsubscribe link in any email.
• Security reports: security@mixshowprime.com. Describe what you saw and where; please don't include passwords.