Legal
Terms & Conditions
Last updated: January 1, 2026. Please read these terms carefully before using the Mixshow Prime platform.
1. Acceptance of Terms
By accessing or using Mixshow Prime (the "Platform"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, do not use the Platform. These terms apply to all users, including artists, labels, managers, and publicists who access our services.
2. Services
Mixshow Prime provides radio promotion intelligence services including DJ servicing, campaign management, airplay tracking via ACRCloud audio fingerprinting, contact relationship management, email distribution via Brevo, and SPARX campaign scoring. Services are subject to change at our discretion. We reserve the right to modify, suspend, or discontinue any feature with or without notice.
3. Campaign Purchases & Payments
All campaign purchases are processed securely through Stripe. By completing a purchase, you authorize us to charge the stated amount to your payment method. All sales are final unless otherwise stated. Campaign fees cover platform services only and do not guarantee specific airplay outcomes, chart positions, or commercial results. Refunds may be issued at our sole discretion within 7 days of purchase if campaign setup has not yet begun.
4. Accounts & Access
You are responsible for maintaining the confidentiality of any access credentials or magic links provided to you. Artist dashboard links are tied to specific campaigns and must not be shared publicly. We reserve the right to revoke access if we suspect unauthorized use, abuse of the platform, or violation of these terms.
5. Content & Intellectual Property
You retain all rights to music, artwork, and marketing materials you upload to the Platform. By uploading content, you grant Mixshow Prime a non-exclusive, royalty-free license to use, store, and distribute your content solely for the purpose of delivering campaign services. You represent that you hold all necessary rights to the content you submit, including master rights, publishing rights, and any required sync licenses.
6. Airplay Tracking & Data
Airplay detection is powered by ACRCloud audio fingerprinting technology. Detection results represent matched radio plays based on available radio stream monitoring and are provided for informational purposes. Mixshow Prime does not guarantee comprehensive detection across all radio markets and formats. Verified spin counts should not be used as the sole basis for royalty claims or legal proceedings.
7. Prohibited Use
You may not use the Platform to upload infringing content, engage in fraudulent activity, attempt to manipulate airplay data or SPARX scores, harvest contact information for unauthorized purposes, interfere with platform infrastructure, or violate any applicable local, state, or federal law. Violations may result in immediate account termination without refund.
8. Disclaimer of Warranties
The Platform is provided "as is" without warranties of any kind, express or implied. We do not warrant that the Platform will be uninterrupted, error-free, or produce specific campaign results. Radio promotion inherently involves unpredictable market and listener response, and outcomes vary by artist, genre, timing, and market conditions.
9. Limitation of Liability
To the maximum extent permitted by law, Mixshow Prime shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform. Our total liability to you for any claims shall not exceed the amount you paid for the specific campaign in question during the 30 days preceding the claim.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts located in Georgia.
11. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the Platform after changes are posted constitutes acceptance of the revised Terms. We will make reasonable efforts to notify active users of material changes via email.
12. Contact
Questions about these Terms? Contact us at legal@mixshowprime.com or through our Contact page.